Child & Family Services
Video: What is the Child & Family Services Program?
Woman & Children Center
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Child & Family Services


What is Family Services

Willamette Family provides a continuum of Family Services designed to meet the needs of individuals and families. We recognize that the needs of their children must be incorporated into a successful treatment and recovery plan for their parents. Fewer than 9% of addiction treatment programs nationally incorporate the co-residency, parenting, and wraparound services that are available through Willamette Family. Our “Families in Recovery” was a National Demonstration Model in 1994, and was a crucial first step toward integrating the multiple needs of families touched by the disease of addiction. As the needs of our community have increased, Willamette Family has continued to proactively respond to evolving issues.



Serving Children and Families

Today, Willamette Family provides family services that are individualized and meet the level of intensity required by family circumstances, including those who are also involved with child welfare and the corrections systems. Family Advocates meet with parents as they enter treatment to identify any needs they may have and to develop a plan that will help them successfully achieve their goals .

For most families who are not mandated for services by child welfare or corrections, the following service array is available:

  • Co-residency for children 0 through 6 years, as appropriate
  • Family support services for older children and extended family members
  • Visits: supervised and/or unsupervised
  • Onsite therapeutic child care
  • Parenting classes
  • Family Advocacy
  • Mental Health Services
  • Coordination and linkages to other community resources
  • Transition and Aftercare services, including home visitation

The Family Reunion Program

When families are involved with the legal systems of child welfare and/or corrections, they may be directed to engage in mandatory services. Willamette Family can play a key role in removing barriers to accessing these services and in helping parents meet their requirements. For children in the child welfare system, these services may safely prevent the need for foster care altogether, or help return them from foster care to their parents. These services are provided by the Family Reunion Program, and include:

  • Co-residency as part of family preservation/reunification, with 24/7 staff support, mentoring, and supervision
  • Intensive family preservation/reunification services to increase child safety, build parenting skills, and promote parent-child attachment
  • Family Support services for older children and extended family members
  • Use of the National Family Preservation and Reunification Scale to measure progress/safety during treatment
  • Supervised and enhanced parent-child visits
  • Onsite Child Development Center assessments and services with parental involvement and staff mentoring
  • Mental Health counseling
  • Parenting classes using “Make Parenting a Pleasure” and “Circle of Security” curricula
  • Domestic Violence group therapy
  • Family Advocacy, including facilitating/participating in integrated case staffings that include the parents, child welfare, attorneys and other community providers as indicated
  • Transition and Aftercare services including home visiting and connections to ongoing community resources

Over 80% of the children who have received Family Reunion Services remain with their parents at closure. No child has been re-abused, and parental recovery rates are significantly improved. In foster care costs alone, over $1.2M has been saved since the inception of this program (January 2007). It is cost effective, children are safe, and families are strengthened.

You Can Help!

Funding for these programs relies heavily upon private foundations and individual contributions, including those from the Oregon Community Foundation, the Chambers Family Foundation, Cow Creek Umpqua Indian Foundation, the Eugene-Springfield-Cottage Grove Great Rotary Duck Race, Union Pacific Railroad, Lane County Health and Human Services, and Oregon Department of Human Services-Child Welfare. If you want to contribute, please click here.

How do I access Family Services?

Call or visit our Rapid Access Center (RAC) to complete an assessment.
8:00 am – 8:00 pm Monday through Friday (541) 762-4300
195 W. 12th Avenue, Eugene, OR 97401