Privacy Policy

Website Privacy Policy

Willamette Family, Inc.

Effective Date: 6/22/2026

I. SCOPE OF THIS POLICY

This Website Privacy Policy describes how Willamette Family, Inc. and its affiliates and subsidiaries (hereinafter collectively referred to as “Willamette Family,” “us,” “we,” “our,” or “Company”) collects, uses, and discloses information obtained through our website located at https://wfts.org and any related web pages (collectively, the “Website” or “Site”).

This policy applies only to information collected through the Site. This policy does not apply to information collected through our services, offline communications, or other interactions with the Company. If you are a Willamette Family client (and not someone visiting the Site for information purposes), then you may also provide us with Protected Health Information and/or certain records that constitute health information protected by the Health Insurance Portability and Accountability Act (“HIPAA”) and/or Substance Use Disorder Patient Records protected by 42 C.F.R. Part 2. Willamette Family is a Covered Entity under HIPAA regulations regarding the use and disclosure of Protected Health Information and operates programs under 42 C.F.R. Part 2 relating to the use and disclosure of Substance Use Disorder Patient Records. Our Notice of Privacy Practices explains how we may use and disclose Protected Health Information and Substance Use Disorder Patient Records and how you may exercise your rights under HIPAA and 42 C.F.R. Part 2. If there is any conflict between this privacy policy and our Notice of Privacy Practices, the Notice of Privacy Practices will apply if the use, disclosure, or request relates to Protected Health Information or Substance Use Disorder Patient Records. Please see our Notice of Privacy Practices for more information.

II. INFORMATION WE COLLECT THROUGH THE SITE

For purposes of this policy, “Personal Information” refers to information that identifies, relates to, or could reasonably be linked to an identifiable individual. We may collect Personal Information about Site visitors in the following ways.

A. Personal Information You Provide

You may voluntarily provide Personal Information when you complete a contact form, request support or information, subscribe to communications, provide opinions or feedback, update your user preferences, or register for events.

Personal Information you provide may include individual identifiers such as your name, mailing address, phone number, and email address.

B. Personal Information Automatically Collected

When you visit the Site, Personal Information may be collected automatically through cookies and similar technologies. This Personal Information may include:

  1. IP address, which is the number associated with the service through which you access the Internet, like your ISP (Internet service provider);
  2. Geolocation data;
  3. Date and time of your visit;
  4. Domain server from which you are using our Services;
  5. Type of computer, web browsers, search engine used, operating system, or platform you use;
  6. Data identifying the web pages you visited prior to and after visiting our website or use of our Services;
  7. Your movement and activity within the website, which is aggregated with other information; and
  8. Mobile device information, including the type of device you use, operating system version, and the device identifier (or “UDID”).

C. Cookies & Tracking Technologies

This Site uses cookies and similar tracking technologies to operate the website and analyze the Site’s traffic, as described below:

  1. Cookies. A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our website. Cookies may be used to enable core website functionality, remember user preferences, measure the Site’s traffic and performance, and improve the user experience.
  2. Analytics. Analytics are tools we may use, such as Google Analytics, to help provide us with information about traffic to our website and use of our Services, which Google may share with other Services and websites who use the collected data to contextualize and personalize the ads of its own advertising network. You can view Google’s Privacy Practices here: Privacy Policy – Privacy & Terms – Google.
  3. Mobile Application Technologies. If you access our website and Services through a mobile device, we may automatically collect information about your device, your phone number, and your physical location.

III. HOW WE USE PERSONAL INFORMATION

Information collected through the Site may be used to:

  1. Provide you with the Services and information you request;
  2. Respond to your inquiries and questions and provide customer service;
  3. For general or targeted marketing and advertising purposes, including but not limited to sending you promotional material, or special offers on our behalf or on behalf of our marketing partners and/or their respective affiliates and subsidiaries and other third parties, if you have not already opted out of receiving such communications;
  4. Fulfill contracts we have with you;
  5. Manage, improve and foster relationships with third-party service providers, including vendors, suppliers, and parents, affiliates, subsidiaries, and business partners;
  6. Maintain, improve, customize, or administer the Services, perform business analyses, or other internal purposes to improve the quality of our business, the Services, resolve technical problems, or improve security or develop other products and services;
  7. Comply with our Terms & Conditions;
  8. Analytics for business purposes;
  9. Comply with any applicable laws and regulations and respond to lawful requests; and/or
  10. For any other purposes disclosed to you at the time we collect your Personal Information and/or pursuant to your consent.

IV. HOW PERSONAL INFORMATION MAY BE SHARED

We do not sell your Personal Information to third parties. When we share your Personal Information, we only do so as described below:

Third-Party Service Providers. Third-party service providers may perform certain functions or services on our behalf (such as hosting the Site, managing databases, performing analyses, processing credit card payments, providing customer service, or sending communications for us). These third-party service providers are authorized to use your Personal Information only as necessary to provide these services to us. In some instances, we may aggregate Personal Information we collect, so third parties do not have access to your identifiable Information to identify you individually.

Disclosure of Personal Information for Legal and Administrative Reasons. We may disclose Personal Information when required to do so by law or when necessary to: (i) comply with a court order, subpoena, search warrant, or other legal process; (ii) cooperate or undertake an internal or external investigation or audit; (iii) comply with legal, regulatory or administrative requirements of governmental authorities (including, without limitation, requests from governmental agency authorities to view your Information); (iv) protect and defend the rights, property or safety of us, our subsidiaries and affiliates and any of their officers, directors, employees, attorneys, agents, contractors and partners, and the website Service users; (v) enforce or apply our Terms & Conditions; and (vi) verify the identity of a Site visitor or user.

Transfers. Your Personal Information may be transferred, sold, or otherwise conveyed (“Conveyed”) to a third-party where we: (i) merge with or are acquired by another entity; (ii) sell or transfer all or substantially all of our assets; (iii) are adjudicated bankrupt; or (iv) otherwise reorganize.

With Your Consent. We may share Personal Information consistent with this Website Privacy Policy with your consent.

V. THIRD-PARTY WEBSITES

The Site may contain links to third-party websites.

This Privacy Policy only applies to Personal Information collected through the Site. Willamette Family is not responsible for the privacy and security practices of third-party websites, and visitors should review the privacy policies of those third parties before providing Personal Information. Links to any other websites or content do not constitute or imply an endorsement or recommendation by us of the linked website, Social Media Platform, and/or content.

VI. DATA SECURITY

Willamette Family implements commercially reasonable and appropriate administrative, physical, and technical security measures designed to protect Personal Information collected through the Site from unauthorized access, disclosure, or misuse. However, no data transmitted over the internet transmission or storage system can be guaranteed to be 100% secure.

VII. DATA RETENTION, STORAGE, AND PROCESSING

Data Retention. We retain Personal Information collected through the Site only for as long as necessary to maintain website functionality and security, comply with our legal obligations, resolve disputes, respond to visitor inquiries, and enforce our policies.

Retention periods may vary depending on the nature of the information and the purpose for which it was collected.

Data Storage and Processing. If you are visiting the Site from a country outside the United States, you should be aware that you may transfer Personal Information about yourself to the United States, and that the data protection laws of the United States may not be as comprehensive as those in your own country. By visiting the Site and submitting any Personal Information you consent to the transfer of such personally identifiable Information to the United States.

VIII. YOUR PRIVACY RIGHTS

You may have rights related to Personal Information collected about you, depending on your jurisdiction. These rights may include the ability to request access to Personal Information, request correction or deletion of Personal Information, or opt out of certain data uses.

To exercise these rights, please contact us using the information provided below.

Marketing Communications. If you do not want to receive marketing and promotional emails from us, you may click on the “unsubscribe” link in the email to unsubscribe and opt out of marketing email communications or contact us for more information.

Opting Out of Direct Marketing by Third Parties. To exercise choices regarding the marketing information you receive, you may also review the following links:

  • You can opt out of having your activity on our Services made available to Google Analytics by installing the Google Analytics opt-out add-on for your web browser by visiting: https://tools.google.com/dlpage/gaoptout for your web browser.

VIX. CHILDREN’S PRIVACY

The Site is intended only for users over the age of thirteen (13). If we become aware that a user is under thirteen (13) (or a higher age threshold where applicable) and has provided us with Personal Information, we will take steps to comply with any applicable legal requirement to remove such Information. Contact us at Compliance@wfts.org if you believe that we have mistakenly or unintentionally collected information from a child under the age of thirteen (13).

X. GLOBAL PRIVACY SIGNALS

Some web browsers allow users to transmit a signal indicating a preference to opt out of certain data processing activities, such as targeted advertising.

Where required by applicable law, we will recognize such global privacy signals as a valid request to opt out of applicable data processing.

XI. CHANGES TO THIS WEBSITE PRIVACY POLICY

Willamette Family reserves the right to change, modify or amend this policy at any time to reflect changes in Website functionality, legal requirements, or business practices. If changes are made, the “Effective Date” will be updated, and the revised policy will be posted on this web page.

XII. HOW TO CONTACT US

If you have any questions about this Website Privacy Policy or our privacy practices, please contact us:

Willamette Family, Inc.
1050 High Street
Eugene OR 97401

Email: Compliance@wfts.org

Phone: 541-762-4300

In Crisis? Call or Text 988