Employment Opportunities

The quality and effectiveness of any health care service is dependent upon the employment of qualified and motivated individuals. Willamette Family is looking for enthusiastic team members to share in our mission to provide readily accessible, quality mental health and substance abuse services in an atmosphere that promotes compassion, respect and well being.


EQUAL OPPORTUNITY EMPLOYER:
Willamette Family Inc. prohibits discrimination on the basis of any characteristics protected by applicable local, state, federal laws and any agency policy including, but not limited to, discrimination based on race, color, religion, national origin, sex, or sexual orientation.

DATE POSTED: JOB TITLE/POSTING
01/22/2019 Support Services Coordinator (HUB)
01/18/2019 Medical Accounts Specialist
01/16/2019 Substance Abuse Program Support Services Specialist
01/16/2019 Mental Health Skills Builder in Substance use Residential Treatment Program
01/16/2019 Housekeeper
01/10/2019 Substance Abuse Program Admissions Specialist
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JOB POSTINGS

2016 100-Best-Logo-2014
2015 100-Best-Logo-2014
2014 100-Best-Logo-2014
Position/Title: Support Services Coordinator (HUB)
Location: Women’s Residential: 687 Cheshire Ave. Eugene, OR. 97402
job type: Full Time: Nights & Weekends: Thurs-Monday 2pm-10pm
salary: Depending on Experience, $14.00-$16.00 per hour.
SIGN ON BONUS FOR A NEW EMPLOYEE. $500 AFTER 90 DAYS AND $500 AFTER SUCCESFULL COMPLETION OF SIX MONTH TRIAL SERVICE PERIOD.
supervisor: Rose Latimer, Supervisor and Trina Renfrow,
Manager/Director of Women’s Residential
open until: Position is Filled

POSITION SUMMARY:
This position provides supervision to staff providing 24hour support services in residential treatment services at the Women’s Treatment Center. (HUB) Evidence-based treatment services are provided within a 24/7 safety milieu with a comprehensive array of mental health, family services and primary health care accessible and integrated into each individual’s treatment and wellness plan as indicated.

MINIMUM QUALIFICATIONS:

  • Oregon state certification (CADC) is required, or demonstration of active progress towards certification within timelines as defined: OAR, 309-018-0120 (1). A minimum five years’ experience providing direct services to individuals in a residential setting.
  • If recovering from alcohol/drug addiction, must provide documentation of sobriety for a minimum of two years and must be in a program of recovery
  • Must pass a required criminal records background check
  • Must adhere to the agency’s non-discrimination policies
  • Ability to effectively interact with co-workers, clients, and others with diverse ethnic backgrounds, religious views, political affiliation, cultural backgrounds, life-styles, and sexual orientations and treat each individual with respect and dignity.
  • Demonstration of competence in the treatment of SUDS as defined: OAR 309-018-0125 (5) (a) (b) (c) (A) (B) (C)

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Assist in the development and implementation of support specialists training modules.
  • Train support staff in the knowledge, skills and attitudes of professional practices on substance    abuse and other related issues. De-escalation, crisis, active listening, motivational interviewing, problem solving, dispensing of medication and skill building.
  • Oversee monitoring of surveillance system and insure building safety
  • Oversee team briefing at the beginning of each shift to identify any issues and insure that all staff on shift have current information. 
  • Provide culturally appropriate services, implemented within the context of social, cultural,   racial, gender-specific sensitivity and understanding
  • Participate in clinical and integrated staff meetings.
  • Provide immediate crisis intervention and assistance in developing safety plans.
  • Participate in weekly supervision sessions with Senior Manager.
  • Complete necessary requirements in order to maintain certification.
  • Assist in the hiring of new support services staff.
  • Assist with the support staff schedule, maintain adequate staffing pattern on swing shift and weekends.
  • Provide clinical services as needed.
  • Assist and train in appropriate and accurate documentation for client log.
  • Ad hoc assignments as requested by Senior Manager.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

  • Knowledge and understanding of substance addiction as a progressive disease
  • Knowledge, skill, and experience in evidence based interventions including Motivational Interviewing, Cognitive Behavioral Therapy, and other trauma-informed treatment
  • Required knowledge in ASAM-PPC 2R, OAR’s, 42 CFR Part 2/HIPAA.
  • Knowledge of Office 2007 software applications including Outlook.
  • Professional written and verbal communication and interpersonal skills.
  • Effective problem solving and crisis intervention skills.
  • Ability to follow oral and written directions and to apply techniques for special needs
  • Knowledge of de-escalation methods
  • Flexibility in responding to changing needs and requirements
  • Ability to work in an environment where people may be verbally hostile and/or abusive
  • Ability to manage time and meet deadlines
  • Ability to maintain accurate records and necessary paperwork

Please Submit Resume/Cover letter to: HumanResources@wfts.org

Qualified applicants will be invited for an interview.

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Position/Title: Medical Accounts Specialist
Location: Downtown Outpatient: 149 W. 12th Ave. Eugene, OR. 97401
job type: Full-Time
salary: Based on experience
supervisor: Jennifer Lewis
open until: 1-31-19

POSITION SUMMARY:
This is a full time, non-exempt position.  The Medical Accounts Specialist performs insurance/billing clerical duties.  The Medical Accounts Specialist posts insurance payments and denials in agency EHR system.  Verifies patient insurance eligibility and verifies account information against insurance program specifications.  This position resolves routine patient billing inquires/problems and follows up on balances due.  The Medical Accounts Specialist will assist with processing charges, posting payments, denials and adjustments.  The Medical Accounts Specialist maintains subsidiary patient accounts balances and provides the Billing Manager monthly patient billing and accounts receivable reports.  This position may perform other general clerical or accounting functions as assigned.  Reports to the Business Manager.

MINIMUM QUALIFICATIONS:

  • High school diploma or equivalent completion.
  • 1-2 years college related to medical billing preferred.
  • 3 years relevant work experience

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Review insurance explanation of benefits to post payments accurately
  • Ensures that insurance benefits of clients have been verified.
  • Ensures services are billed using the appropriate service code and units.
  • Ensures services are entered into billing software accurately and in a timely manner.
  • Monitors client direct pay contracts and notifies admissions when payments are in arrears.
  • Researches and re-bills applicable claim denials
  • Enter client contracts and payments
  • Reviews and reconciles patient accounts
  • Prepares monthly reports

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge, skills and abilities demonstrating competence through experience or education in the following essential job functions:

  • Knowledge of medical billing and insurance.
  • Knowledge of managed care, OHP, PPO plans, eligibility, authorization, referral, billings and reimbursement processes
  • Knowledge of ICD-9 and CPT-4 coding
  • Knowledge of related industry, state, and federal standards, laws, and regulations.
  • Experience with various computer software including Microsoft Word and Excel.  Ability to navigate through computer systems.
  • Ability to work independently
  • Excellent time management and organization skills
  • Strong verbal communication and written correspondence skills.
  • Proficient keyboarding ability
  • Ability to maintain a professional manner and appearance
  • Skill in interpersonal relationships
  • Dependable in both production and attendance
  • Able to sit for extended periods of time
  • Able to bend, stoop, reach above head
  • Able to lift and carry up to 20 pounds 

Please Submit Resume/Cover letter to: HumanResources@wfts.org

Qualified applicants will be invited for an interview.

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Position/Title: Substance Abuse Program Support Services Specialist
Location: Women’s Residential: 687 Cheshire Ave. Eugene, OR. 97402
job type: Full-Time: Various Days 2:00pm-10:00pm or Part-Time: Sat & Sun 6:00am-2:00pm
salary: Depending on Experience, $11.00-$14.00 per hour
supervisor: Rose Latimer, Supervisor and Trina Renfrow, Manager/Director of Women’s Residential
open until: Until position is filled

MINIMUM QUALIFICATIONS:

  • For an individual recovering from the disease of addiction, continuous abstinence for at least the past two years and demonstration of as defined: ISSR 309-032-1520 (4).
  • Have an understanding of Substance Abuse Treatment as well as psychotropic medications.
  • Valid ODL, with a clean driving record.
  • Pass Criminal background check.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Telephone reception: receiving incoming phone calls, routing calls, taking messages, providing general information.
  • Dispense medications in accordance with Willamette Family Policy and procedure.
  • General office duties: make copies, send faxes, sorting mail and occasionally assist individuals to complete forms.
  • Assist counselors with a variety of office duties, including file maintenance.
  • Maintain confidentiality in accordance of 42 CFR Part 2/HIPAA
  • Drive residents to a variety of appointments and meetings.
  • Provide a variety of support to all residents including assisting parents and children & crisis intervention.
  • Collect U.A.s from residents.
  • Notify managers, supervisors, counselors, and family advocates of necessary information regarding residents at the facility.
  • Oversee curfews and bedtimes. Complete bed checks.
  • Monitor visitation.
  • Maintain daily log.
  • Complete any tasks assigned by the Program Manager/Clinical Supervisor and Program Director.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

  • Able to learn new skills and keep up with the changes in the program
  • Data entry
  • Multi-line phone systems
  • Professional written and verbal communication and interpersonal skills
  • Multi-tasking

Please Submit Resume/Cover letter to: HumanResources@wfts.org

Qualified applicants will be invited for an interview.

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Position/Title: Mental Health Skills Builder in Substance use Residential Treatment Program
Location: Women’s Residential: 687 Cheshire Ave. Eugene, OR. 97402, or Men’s Residential: 1420 Green Acres Rd. Eugene, OR. 97408
job type: Full Time – Swing Shift Thurs- Mon 2pm-10pm
salary: Annual salary depending on experience, starts at $17 per hour. Sign on Bonus: $1,000 ($500 at the time of hire and $500 with successful completion of trial service).
supervisor: Residential Program Director/MH Clinical Supervisor
open until: 01/29/19

MINIMUM QUALIFICATIONS:

  • Demonstration of competence through experience and education in leadership, wellness, oversight and evaluation of services, individual service and support planning, case management and coordination, utilization of community resources,
  • Bachelor’s degree in social work field, counseling, or related field, with emphasis on working with children, adolescence, and adults required
  • Minimum 1 year in a position with similar responsibilities
  • Must meet the QMHA credentialing requirements
  • Valid Oregon Driver’s License required for community activities
  • Must pass a required criminal records background check
  • For an individual recovering from the disease of addiction, continuous abstinence for at least the past two years and demonstration of as defined: OAR 309-019-0125 (10).

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Provide effective, culturally responsive mental health skill building services to individuals and families actively participating in Mental Health Services in the SUD’s residential program
  • Direct coordination with Mental Health Therapists
  • Complete written paperwork and billing within timelines
  • Collaborate with multiple programs in the community to provide services to individuals and families in the community
  • Knowledge of Mental Health assessments and creating individual goals for individuals based on assessment
  • Attend and participate in weekly program meeting
  • Ensures that culturally appropriate services are implemented within the context of social, cultural, racial, gender-specific sensitivity and understanding
  • Communicates and integrates agency mission, goals, policies and procedures into daily practice
  • Participates as a member of the residential program to integrate services into an effective continuum of care that focuses on health and wellness
  • Assures security measures are taken to protect Individual Service Records in accordance with OAR’s, 42 CFR Part 2 and HIPAA
  • Maintain a high level of ongoing knowledge and education regarding mental health services 
  • Other duties as assigned

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge, skills and abilities demonstrating competence through experience or education in the following essential job functions:

  • Excellent ability to work as a contributing member of multidisciplinary team
  • Understanding and awareness of issues commonly associated with substance abuse and dependence and the effects on individuals, their children and families
  • Excellent organization skills, including tracking and management of multiple cases 
  • Create, Organize and maintain paper and electronic filing systems
  • Prioritize and meet deadlines and manages times
  • Required knowledge of OAR’s, 42 CFR Part 2/HIPAA.
  • Proficient computer skills including Outlook,
  • Has ability to follow oral and written directions and to apply techniques for special needs
  • Has flexibility in responding to changing needs and requirements
  • Has ability to work in an environment where people may be verbally hostile and/or abusive
  • Professional written and verbal communication and interpersonal skills.
  • Ability to learn the Electronic Medical Records

Please Submit Resume/Cover letter to: HumanResources@wfts.org

Qualified applicants will be invited for an interview.

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Position/Title: Housekeeper
Location: Cheshire: 687 Cheshire Ave. Eugene, OR. 97402
job type: Part Time with opportunity to go to Full Time
salary: Depending on Experience
supervisor: Lori Jacobsen, Facilities Manager
open until: 01/29/2019

MINIMUM QUALIFICATIONS:
It is the policy of Willamette Family Inc. that the person holding the position of housekeeper shall possess the following qualifications at the time of hire:

  • For an individual recovering from the disease of chemical dependency, continuous sobriety for the immediate past two (2) years.
  • Understanding and acceptance of Willamette Family, Inc. Philosophy of Treatment and its implications.

ESSENTIAL DUTIES AND RESPONSIBILITIES: (include, but are not limited to the following):

Laundry:

  • Keep laundry room organized and clean.
  • Wash and dry client clothes and linens; and any linens, raga, and kitchen garments having to do with operation of business.
  • Notify program managers when laundry loads are completed so that client reps can assist in folding and delivery of clean laundry.
  • Supervise client reps while they are in the laundry room.
  • Fold business-related laundry.

Cleaning:

  • Dust mop following areas daily: lobby, south hall, west hall, east hall, counselor aide
  • station, laundry room, cafeteria, and staff lounge.
  • Wash floors listed in twice a day.
  • Clean lobby bathrooms daily including floors.
  • Vacuum any carpeted rooms once per week.
  • Empty trash receptacles in all rooms.
  • Broom front, side, and back patios daily.
  • Buff & clean floors weekly.
  • Perform walk-throughs weekly. 

Stocking:

  • Keep all bathrooms stocked with dispenser soap, dispenser towels, toilet paper, and working light bulbs.
  • Keep janitor’s supply closet clean and organized. Write up purchase requisitions for supplies as needed.
  • Keep client mini-stores stocked with fresh linens, toilet paper, diapers, etc.

Please Submit Resume/Cover letter to: HumanResources@wfts.org

Qualified applicants will be invited for an interview.

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Position/Title: Substance Abuse Program Admissions Specialist
Location: Cheshire: 687 Cheshire Ave. Eugene, OR. 97402
job type: Full-time 40 hours per week
salary: The Admissions Specialist position is eligible for a generous benefits package commencing at 3-months. Package includes medical, dental, vision, 403(b), sick and vacation paid time off, life, disability, and a minimum of 2 hours of professional development and training available per month. SIGNING BONUS FOR NEW EMPLOYEES. $500 AFTER 90 DAYS AND $500 AFTER SUCCESFULL COMPLETION OF SIX MONTH TRIAL SERVICE PERIOD.
supervisor: Trina Renfrow
open until: 01/18/19

MINIMUM QUALIFICATIONS:

  • For an individual recovering from the disease of addiction, continuous abstinence for at least the past two years and demonstration of as defined: ISSR 309-032-1520 (4).
  • High school diploma or equivalent completion.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Perform program orientations, including completion of all necessary admission paperwork for enrollment in the women’s residential program
  • Assist residential clients with completion of TANF/SNAP/OHP eligibility.
  • Data entry into MOTS, Carelogic, electronic roster
  • Assist clients in connecting with programs and services.
  • Assist with verification of insurance benefits. Both commercial and Medicaid.
  • Back-up telephone reception: receiving incoming phone calls, routing calls, taking messages, collecting initial demographic information, scheduling orientations, medical appointments, providing general information.
  • General office duties: making copies, sending faxes, sorting mail and occasionally assisting individuals in completing forms.
  • Assist with answering informational calls regarding services locally, internally and statewide.
  • Maintaining confidentiality in accordance of 42 CFR Part 2/HIPAA.
  • Complete tasks assigned by the Program Manager/Clinical Supervisor and Program Director.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge, skills and abilities demonstrating competence through experience or education in the following essential job functions:

  • Knowledge of Office 2010 software applications including Outlook.
  • Has knowledge, and entry level skills in evidence based interventions including Motivational Interviewing, Cognitive Behavioral Therapy, and other trauma-informed practices
  • Has ability to provide oral and written directions
  • Has knowledge and practice of de-escalation methods
  • Has the flexibility to respond to changing needs and environments
  • Has the ability to work in an environment where people may be verbally hostile and/or abusive
  • Effectively manages time and meets deadlines
  • Proficient in documentation
  • Professional written and verbal communication and interpersonal skills.

Please Submit Resume/Cover letter to: HumanResources@wfts.org

Qualified applicants will be invited for an interview.

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